Frequently Asked Questions

Our team will assist you from concept to delivery of your unique designs. Contact us about your needs for Audio Cards, Video Mailers and Brochures, Video Books, Video Business Cards, Video Boxes, Retail Displays and Packaging

Usually we quote within 24 hours after we get your inquiry. Please complete the contact form to request a quote and begin your order. Please provide the details of your requirements so that we can send you accurate pricing.

There is a button to order audio and video product samples on the appropriate pages of our website. We will refund the sample cost on your custom purchase of 500 and up.

AI, PSD, PDF, Indesign formats. Please be sure all images are at least 300 dpi with 3mm colorbleed around the outside edge. Include all fonts. When sending large files, please use or google drive.

Yes. We can create a custom design for you. We have professional designers to assist you. Just tell us your ideas and we will be delighted to work with you in creating outstanding marketing products.
Samples are shipped priority mail. 2 – 3 days standard. Please call us for next day delivery at (772) 448-3539‬
Yes. All orders receive either an electronic or physical proof. It only takes about 2 days for an electronic proof which most of our clients prefer. An electronic proof includes a video with close ups of all sides of your product so you can view and listen to your recording from different angles.
It depends on the order quantity and the season you place the order. Generally 3 – 4 weeks on up to 10,000pcs.
We accept checks, wire transfer, credit cards, paypal pay later according to the most convenient or cost effective method for you.
All products are guaranteed. We will replace any non working items within 30 days.

Do you have any other questions? Contact us, we are happy to provide additional information.