Shipping Policy
Effective Date: June 21, 2021
This Shipping Policy outlines how orders placed on MediaCardCreations.com are processed,
fulfilled, and delivered. By purchasing from our website, you agree to the terms outlined below.
Order Processing Times
✓ Standard Processing Time: Samples can take 3–5 business days for non-custom
items. We normally ship by priority 2 -3 day mail.
✓ Custom Orders: Production begins after final artwork and/or audio approval. Custom
product lead times vary and typically range from 15-20 business days, unless otherwise
specified in your order confirmation.
✓ Orders are processed Monday through Friday, excluding U.S. holidays.
Shipping Methods & Carriers
We ship via reputable carriers, including:
✓ UPS
✓ FedEx
✓ USPS
✓ DHL
Shipping method is selected based on product size, destination, and urgency. You may also
request a preferred carrier at checkout or during custom order consultation.
Shipping Rates
Shipping charges are calculated at checkout based on:
✓ Order weight and dimensions
✓ Shipping destination
✓ Chosen delivery speed
For custom orders, shipping will be quoted and billed with your invoice unless otherwise
arranged.
Domestic & International Shipping
✓ Domestic (USA): Delivery typically takes 2–7 business days after dispatch.
✓ International: Delivery timelines vary by country. Duties, taxes, and customs fees are
the responsibility of the recipient.
We are not responsible for delays caused by customs or international courier services.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number and carrier
details.
Tracking updates may vary depending on the carrier system.
Delayed or Lost Shipments
If your order is delayed beyond the expected delivery window:
✓ Contact us at quotes@mediacardcreations.com with your order number.
✓ We will work with the carrier to resolve the issue promptly.
✓ Lost packages will be investigated, and if verified, will be replaced or refunded based on
your selection.
Shipping Address Accuracy
Please ensure your shipping address is correct at checkout. MediaCardCreations.com is not
responsible for:
✓ Packages delivered to incorrect addresses due to customer error
✓ Re-shipping fees incurred due to incorrect or incomplete addresses
Bulk & Wholesale Orders
Large orders may ship via freight or require multiple cartons. Shipping arrangements for
wholesale accounts will be coordinated at the time of invoice and confirmed in writing.
Contact Us for Shipping Support
For questions about shipping, tracking, or special delivery requests, contact us:
quotes@mediacardcreations.com
772-773-0014
1220 SW Paradise Cove, Port St. Lucie, FL 34986